2024 Award "Best Practice in Citizen Participation"

Muévete Sin Acoso (Move Without Harassment) emerged as a response to women metro users and collectives who in 2022 requested a public hearing from the Nuevo León State Government to question the lack of implementation of the Vagón Rosa Programme, which earmarks one of the metro cars for the exclusive use of women and girls.

Thanks to the participatory strategy facilitated by the Secretariat of Citizen Participation and the extraordinary collaboration between government agencies, two years into the practice, for the first time we have succeeded:

1. Co-create a public management instrument: the Manual of Procedures for Action, with a Gender Perspective, for the Personnel of the Metrorrey Collective Transport System in the event of Sexual Harassment, Sexual Harassment or Sexual Violence and its Prevention within the System. This includes a protocol for the prevention of and attention to cases of sexual violence by Metrorrey staff, as well as guidelines for the operation of the preferential car.

2. Operate a safe transport programme. Since November 2022, the preferential car has been operating to provide a safe space for all women and girls users. As the project has progressed, it has been provided with greater capabilities to improve its efficiency.

3. Strengthening civil society's trust with its government. Despite initial conflicts between feminist collectives and the government, the project has demonstrated how governments can listen to people and take back their input to make public service more efficient, strengthening collaborative networks and contributing to greater legitimacy of processes.

4. Ensure the participation of women users in all four stages of the policy cycle, from problem definition to the co-creation of indicators for evaluation.

5. Sustaining people's participation. The process has enabled sustained participation between government, civil society women and academia, demonstrating the public value of co-creation and how participation contributes to better investment in effective public policy.

We are currently in the evaluation stage of the process. The strategy aims to become a process of building a state public policy that guarantees a violence-free public transport environment for all women users.

• https://participacionciudadana.nl.gob.mx/proyectos-participativos/#cerrados (External link)