2024 Award "Best Practice in Citizen Participation"

The E-Stamping initiative in Khyber Pakhtunkhwa (Province of Pakistan) revolutionized the stamp duty system by digitizing processes, enhancing efficiency, and promoting transparency. Consisting of meticulous planning and stakeholder engagement, the practice commenced with a comprehensive assessment of manual processes, followed by the development of an intuitive digital platform. Pilot testing in Charsadda facilitated refinement, ensuring user-friendliness.

Through robust communication strategies leveraging social media and community engagement, the practice will garnered widespread support. Implementation of this initiative is about to change the lives of over 40 million individuals, streamlining stamp duty processes and reducing bureaucratic hurdles. The innovative fusion of digital technology with traditional administrative functions will lead to smoother operations for stakeholders, fostering trust and accountability.

The practice's impact extends beyond administrative efficiency, contributing to improved public policies and the institutionalization of participatory democracy. By enhancing citizen engagement and promoting transparent governance practices, the E-Stamping initiative sets a precedent for modernization and democratic development in Khyber Pakhtunkhwa.

• https://kpitb.gov.pk/ (External link)