2022 Award "Best Practice in Citizen Participation"
16th Edition
Citizen participation in the projects of acquisitions, leases and services of the municipality of Tizayuca, Hidalgo
Having carried out and participated in the project "Acquisition of luminaires for preventive and corrective maintenance of public lighting in the municipality of Tizayuca" allowed both the citizens and the participating public servants to establish a more solid link of communication, responsibility and perceived benefit , based on co-responsibility in covering the needs and demands of citizens, which for their solution and settlement allowed to integrate a participatory project oriented to results and the projection of public management with a view to comprehensive development following examples of other municipalities globally and relying on the ideals of the 2030 agenda based on goals 7, 10, 11 and 16 that emphasize access to better welfare conditions for humanity and thus achieve levels of efficient, sustainable and intelligent cities to achieve the broader and more comprehensive goal, which is undoubtedly the well-being of the society. The dynamics carried out through the affinity diagram also allowed the development of a conceptual framework of the main needs of the 46 places visited, at the same time, both the citizens and the Social Comptroller Committee see the actions developed by the municipal management both in the field as well as in the management processes, through the active participation of the public servants of the Secretary of the Municipal Internal Comptroller's Office who in this project accompanied from start to finish the process of installing lights, solutions, work tables and training for the citizenship. In this dynamic, the citizen also manifests the disagreements and satisfactions, as well as the problems that they face every day, so listening to them in an open and attentive manner allows us to extract quality information to better carry out the implementation of development projects. benefit for the citizenry. The results were the placement of all the programmed luminaires in the public lighting system with quality, budget efficiency and guarantee of the works carried out, co-responsible collaboration as monitors and citizen evaluators, as well as the citizenry being vigilant of the care and good use in this case. , of modern, sustainable and effective public lighting. On the other hand, some of the main benefits perceived by citizens are greater influx and use of public spaces, such as parks, recreation and leisure areas, decrease in crime in lighted areas, increase in public safety, decrease in road accidents, as well as the decrease in robberies in houses and strategic links between the same citizens that allow them to approach the public services of the municipality. In this sense, the motivation and commitment of the citizen is proportional to the fulfillment of public management. Due to the foregoing, transparency, good exercise and proper use of public resources and the establishment of a participatory agenda will be the key to high-impact results.
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